Otto and the Veterinary Cooperative Announce Partnership to Provide New Customer Engagement Opportunities for the Organization’s Shareholders

AUSTIN, TX October 21, 2024–(BUSINESS WIRE)–Otto, the veterinary industry’s leading all-in-one customer engagement platform, announces an exciting new partnership with The Veterinary Cooperative (TVC). TVC is the largest veterinary purchasing group in the United States, with a mission to provide the best animal care in partnership with independent veterinary practices.

TVC is always looking for industry partners to help level the playing field for independent veterinary practices, allowing them to remain competitive in an evolving industry. TVC identified an opportunity to provide members with a comprehensive solution to improve workflow efficiency and reduce the number of disparate platforms used in private practice. To close this technology gap, TVC is teaming up with Otto to give private practices access to the same workflow technologies, tools and wellness programs used by large groups.

Nick McCart, President of TVC, said: “The capabilities provided by the Otto platform are key to ensuring our clinics can meet rising customer expectations while minimizing costs. We believe the automated communication and workflow solutions in Otto Flow and membership plans in Otto Care are best in class. We are incredibly excited to provide these benefits to our members to help them improve their customer relationships and help patients receive the best care.”

With access to Otto Flow, TVC practices will have enhanced capabilities to provide more timely, personalized messages and reminders to pet owners. In addition, Otto Flow will help practices collect patient encounter information before appointments and provide ongoing care recommendations unique to each patient without increasing the workload of their teams. A wide range of automation, deep integration with practice information management systems, and industry-leading write-back enhance the patient experience while minimizing redundant tasks for the practice team.

Clinics are expanding access to their unique wellness membership plans with the Otto Care solution. Unlike traditional wellness plans, whose financial success depends on pet parents not taking full advantage of their benefits, Otto Care works best when pet owners maximize their benefits. This expanded access to care also doubles practice revenue and helps address the key areas private practices need to compete in today’s marketplace: increased profits, increased pet owner loyalty, and improved clinical outcomes through increased pet owner acceptance of prescribed care.

“Collaboration with TVC was a natural fit for us,” said Zeynep Yang, CEO of Otto. “Our all-in-one workflow, payment and care platform was designed with flexibility in mind, so unlike other rigid systems, we can easily adapt and integrate into workflows for practices of any size and type. to enable TVC member practices to remain the center of care for all their clients.”

To learn more about the exclusive benefits available to TVC members, visit otto.vet/tvc.

About Otto

Otto is how modern veterinary clinics deliver big wins. We partner with veterinary practices to put routine tasks on autopilot so you can focus on the best parts of your job.

Otto’s customer engagement solution reduces the time your team spends on routine tasks by an average of 66%. The product helps reduce the number of calls to fill your schedule, reduces manual tasks while increasing client compliance, and makes your practice more sustainable by providing pet parents with better options for ongoing health and care.

Otto is one of the fastest growing veterinary software companies in the country. Since 2022, more than 3,000 clinics have joined Otto, and they are happy about it. Find out more at www.otto.vet.

View source version on businesswire.com: https://www.businesswire.com/news/home/20241021112897/en/

Contacts

Press contact
Lisa Roberts
Marketing Director, Otto
[email protected]
512-797-4600