Getting notifications about unknown SBI bank accounts? Here’s how to disable your phone number and avoid scams

People often receive spam messages and calls from bank customer support, but what should they do when they start receiving messages on their phones about an unknown bank account number? In such cases, State Bank of India advises people to immediately contact the bank and provide the unknown account details and SBI number.

According to a social media post by State Bank of India, people should contact customer care through an authentic channel if they receive an unknown bank account notification from State Bank of India. They have to file a complaint regarding this later.

How to turn off notifications about unknown bank accounts on your phone?

State Bank of India, in response to a customer’s request on X, invited him to contact the bank and share his mobile number and screenshot of messages on X.

“We are sorry for the inconvenience caused to you. To help you more efficiently, please share with us via DM (Direct Message) the mobile number on which you receive messages along with the full screenshot of the SMS. We will look into this matter,” wrote @TheOfficialSBI on X.

Additionally, the customer has been requested to contact @TheOfficialSBI or visit https://bank.sbi for queries or issues related to SBI Debit/ATM Card or Bank Account.

State Bank of India guidelines against fake messages

Although a person may receive updates about an unknown bank account on their phone due to a bug in mobile registration, the chances of these messages being fake are zero.

State Bank of India has often warned its customers not to share any personal details or OTP on call after receiving such messages. SBI customers have also been warned not to click on unverified links sent in such SMS messages. These guidelines also apply in cases where customers receive SMS messages regarding an unknown SBI bank account.

In a social media post on X, government fact checker PIB warned people that SBI never asks for personal details via SMS or call. If people receive such a message, they should immediately report the incident to [email protected].

“The #Fake message issued in the name of SBI asks customers to update their PAN number to avoid having their account blocked. Never respond to emails/SMS asking for your personal or banking information. Report to [email protected],” PIB’s “Fact Check” post on X said.

As per SBI guidelines, customers should exercise extra caution while logging into their online banking ID. Also, people should only contact the SBI customer care numbers provided on the official website of SBI.